Shipping policy

Once an order has entered the shipping phase, it becomes the responsibility of the postal carrier and we can no longer control what happens with it. This means once the order is fulfilled,  we cannot guarantee speed, condition, or even the arrival of the item itself. If you encounter any issues with delivery, please contact your postal carrier or local post office.

Lost/Stolen Item Policy:

While we can usually provide tracking information at your request, we do not have access to any additional information. We  also cannot confirm whether or not an item has gone missing or was stolen. Please be absolutely sure it is indeed missing before contacting us about this. In most cases, we unfortunately cannot process re-shipments in cases of stolen/lost items.